Tesla recalls 14,684 imported and domestic Model 3 high-performance electric cars: the touchscreen only displays the speed value in track mode

IT House April 29 news, according to the State Administration for Market Regulation, recently, Tesla Motors (Beijing) Co., Ltd. and Tesla (Shanghai) Co., Ltd. According to the requirements of the “Implementation Measures for the Regulations on Product Recall Management”, the recall plan was filed with the State Administration for Market Regulation. Effective April 29, 2022, some imported and domestic Model 3 high-performance electric vehicles with production dates between January 12, 2019 and March 25, 2022 will be recalled,A total of 14,684 vehicles (including 1,850 imported vehicles and 12,834 domestic vehicles).

Due to software reasons, vehicles within the scope of this recall are in track mode,The vehicle speed area in the center touchscreen display only shows the vehicle speed value, the speed unit (KM/H) is missing.The above conditions may affect the driver’s correct understanding of the speed information when the vehicle is driven in track modein extreme cases, it will increase the risk of collision accidents, and there are potential safety hazards.

Tesla Motors (Beijing) Co., Ltd. and Tesla (Shanghai) Co., Ltd. will upgrade the vehicles within the recall scope to 2022.12 or later software for free through the vehicle remote upgrade (OTA) technology. The upgraded vehicles will be on the track. The speed unit (KM/H) will be displayed in the mode, and the user can complete the software upgrade without going to the store. For vehicles that cannot be recalled through the over-the-air (OTA) technology, Tesla Motors (Beijing) Co., Ltd. and Tesla (Shanghai) Co., Ltd. will contact relevant users through the Tesla Service Center to upgrade the vehicle software for free. to eliminate security risks.

Emergency measures: Before the implementation of the vehicle recall, users should drive the vehicle carefully when using the track mode; and upgrade the vehicle software as soon as possible after receiving the recall software update notice.

Tesla Motors (Beijing) Co., Ltd. and Tesla (Shanghai) Co., Ltd. will notify the relevant car owners in an effective manner, and the Tesla Service Center will also take the initiative to contact the relevant car owners to arrange the recall. Users can call the Tesla customer service hotline: 400-910-0707 for consultation through mobile phones and landlines. In addition, you can also log on to the website dpac.samr.gov.cn, www.recall.org.cn, and follow the WeChat public account (SAMRDPAC) to learn more information and report defect clues.