FICO’s report shows that Gen X, Millennial and Gen Z groups want “consumer-centric” personalized services offered by fintechs. Traditional megabanks need to develop more personalized digital offerings that create more engaging experiences.
FICO’s report shows that Gen X, Millennial and Gen Z groups want “consumer-centric” personalized services offered by fintechs. Traditional megabanks need to develop more personalized digital offerings that create more engaging experiences.