On Friday, Apple announced a new maintenance program for select Apple Watch Series 6 devices affected by the “white screen issue.” Affected customers will be able to request free repairs through Apple or Authorized Service Providers (AASPs).
Only a small percentage of 40mm Apple Watch Series 6 models are affected by this issue, according to the company, which could cause the display to permanently dim. Apple says the affected devices were manufactured between April and September 2021.
Affected customers can check if their Apple Watch Series 6 is repairable by entering the serial number on the Apple website. It’s worth noting that no other Apple Watch models other than the 40mm Series 6 are eligible for this service program.
Apple has determined that the screen on a very small percentage of 40mm Apple Watch Series 6 devices may be permanently dimming. The affected devices were manufactured between April 2021 and September 2021.
If your Apple Watch Series 6 is experiencing this issue, please use the serial number checker below to see if your device is eligible for this program. If so, Apple or an Apple Authorized Service Provider will provide service free of charge.
If the Apple website says your Apple Watch Series 6 is repairable, you should take it to an Apple Store or AASP. Repairs are free to the purchaser, unless there is damage to other Apple Watch components other than the display.
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The program is valid on eligible Apple Watch Series 6 for two years after the device is first sold at retail and is valid worldwide.
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