China Merchants Securities responded that “the app failed again, and the stock transaction failed”: it has been restored, and the reason is being investigated.

IT House news on May 16, according to the Financial Associated Press, after the early opening of the market on May 16, some investors reported that the China Merchants Securities system collapsed again, and the PC and App terminals could not be logged in, and stocks could not be traded. This is the second time in two months that the China Merchants Securities system has crashed, the last one being on March 14 two months ago.In addition, the Huaxi Securities App also malfunctioned, making it impossible to trade.

In this regard, some investors have raised questions. The securities trading app collapsed and the stock trading failed. Can the securities company compensate for the loss?

It is understood that the relevant system has been restored around 9:40, but the cause of the accident is still under investigation. China Merchants Securities responded, “This morning, some customers of the China Merchants Securities trading system experienced abnormal logins. It has now returned to normal. We are deeply sorry for this. If you have any questions, please contact your investment advisor or account manager.”

The customer service said that the Huaxi Securities App had returned to normal at 11:00 today.

According to Times Finance and Economics, the lawyer said that it is difficult for investors to get compensation in such incidents, “the reason is that it is very difficult to prove causality, and it is difficult for investors to prove that you suffered losses because there is no transaction.” But the lawyer also said that the China Securities Regulatory Commission Pay more attention to the trading problems of the brokerage system. If there is a failure, a warning letter will be displayed.