On May 1, a Tesla owner reported to the media that a series of fault alarms suddenly popped up on the screen of a Tesla model 3 he purchased.
According to “1818 Golden Eye”, a car owner in Hangzhou, Xiao Gu, bought a Tesla model 3 in 2020,But on April 30, the owner of the car was driving on the Qiushi Elevated Road, and the vehicle suddenly jumped out of many fault alarms.
According to the owner’s description: “The most intuitive feeling is that the steering wheel has suddenly become heavier and the brakes have become hard. It cannot be said that it fails. It is useful but only a little bit useful, but the brakes cannot be stepped on.” The owner explained that the speed of the vehicle at that time was more than 60 per hour. Since it was the May 1st holiday, there were many vehicles on the road. Fortunately, there were no traffic accidents at that time.
After the vehicle malfunctioned and alarmed, the car owner drove the vehicle on the right, during which time he contacted Tesla customer service by phone, and Tesla customer service responded: “First drive the vehicle slowly down the Qiushi Elevated Road and wait for rescue.”
The owner said: “Afterwards, I held the steering wheel with both hands.Anyway, the steering wheel is basically, there is no electronic power assist, and it is also very heavy.Slowly take your foot off the accelerator, but when you take it off the accelerator, the car doesn’t slow down, it still runs there at the original speed, doesn’t Tesla have kinetic energy recovery? It would stop slowly by itself. I took my foot off and didn’t step on the brakes. It kept driving there at a constant speed, and finally stepped on the brakes and went to the nearest elevated exit. “
Later, the Tesla model 3 was towed to the Tesla Hangzhou Jinsha Lake Center. After starting the vehicle, a series of fault alarms popped up on the computer screen, including energy regenerative braking disabled, traction control disabled, tire pressure detection system malfunctions, body stability control has been deactivated and steering assist has been reduced.
The after-sales staff of Tesla Hangzhou Jinsha Lake Center said that after the car was pulled, the owner did not provide the car key nor authorized the store personnel to check, so it is not known what caused the car to jump out of a series of fault alarms.
In addition, the person said: “We do not accept interviews. If there is a need for interviews, you can leave contact information.” The reporter left contact information. After the two sides communicated, the owner agreed to let the after-sales service inspect the car first.
During this period, when the cameramen were shooting the Tesla door, the “worrying scene” mentioned at the beginning of the article appeared. A security guard at the Tesla Hangzhou Jinsha Lake Center said that the camera personnel affected the Tesla Hangzhou Jinsha Lake Center. the normal working order,He also pointed out that other than the People’s Daily, legal regulations, CCTV and Xinhua News Agency, other media have no direct interview rights.
The security officer also pointed out that this is because the photographers in their office area are not allowed to enter,And shouted: “I suspect that you are here to steal and attack our personnel!”
In response to the vehicle problem reported by car owner Xiao Gu, the staff of Tesla’s external affairs department responded: During the inspection process, it was found that the wheel speed sensor was attached to iron filings, so a vehicle alarm was generated, and the wheel speed sensor has been cleaned to eliminate the fault. , the vehicle returns to normal.
Regarding the issue that the security did not agree to take pictures, the staff of Tesla’s External Affairs Department also responded and apologized:
“I also went to find out here. It is true that our security personnel have certain problems, including the communication process and the professional level of communication. There are big problems. There are some impolite terms here. We also carry out In order to understand the communication, here is indeed an apology, and then we will strengthen the training of security personnel, and the second will be to replace specific personnel.”
Hashtag: Tesla Security Model 3
.
[related_posts_by_tax taxonomies=”post_tag”]
The post The Model 3 owner is in a panic!One word of Tesla security angers the media-Tesla, Model 3, security–Fast Technology (Media of Drive Home)–Technology changes the future appeared first on Gamingsym.