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Transforming and optimizing businesses are just two of the many goals that processes and technologies are successfully crushing. Take the quote, “A conspicuous failure,” for example. That’s one of the descriptions of what was a new-fangled invention of the late 19th century. What was the crazy contraption? Ironically, it was something that would end up changing the working world: The humble light bulb. At the time, few people could conceive of the advantage of having access to bright lights 24/7. However, the light bulb helped make it possible for businesses to operate more effectively before …