Recently, many netizens broke the news that worm eggs were eaten in the Baicao-flavored almond nuts that they bought. According to @Boss Lianbo news, the official customer service of Baicaowei responded: “Because almond itself is an agricultural and sideline product, it may be infested by insects during the flowering period, and the company does not carry out pesticide treatment.” The customer service also emphasized that the product Without the use of excessive pesticides, it is inevitable to be bitten by insects. The other side of the video also said that because of the shell, the finished product could not be removed manually. The probability of moth-eaten products is within 1 in 10,000. Although the company will check when purchasing, but nuts are all shelled, so there is no guarantee that they are completely free of insects. The response of Baicaowei’s customer service also aroused heated discussions among netizens. Some netizens expressed their understanding, saying, “Actually, what the customer service said makes sense. It is impossible to take medicine, otherwise it will not be good to eat, but it is really scary to have insect eggs.” There are also netizens who believe that this is the customer service shirk responsibility. It is clearly a problem with the quality control of the product, and it is just an excuse to shirk the responsibility. Do you think there is something wrong with Baicaowei’s response? .
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